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Getting Value from the ITIL 4 Service Value Chain (SVC)

Getting Value from the ITIL 4 Service Value Chain (SVC)

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  • PDUs: 1 Ways of Working
  • Focus Area: Continuous Status Monitoring
  • Duration: 1hr 3min
The Service Value Chain (SVC) is a key component of ITIL 4. In this webinar, you will get an introduction to how value is created using the SVC with real-world examples.
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About the Speaker

Scott Fabel

Scott Fabel has over twenty-five years of diversified work experience, which includes a heavy emphasis on corporate training and service delivery. Courses include Project Management, Business Analysis, ITIL, Service Desk, and ServiceNow (Fundamentals, ITSM, PPM, and System Administration Advanced). He currently works as a Sr. Training Consultant. In this role, he provides technical-skills training, business-skills training, and professional-skills training to his employer’s associates and clients.