ITIL and High-Velocity IT
ITIL and High-Velocity IT
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- Focus Area: Project Metrics
- Duration: 1hr 21min
In the ITIL 4 framework, High-Velocity IT provides a way for organizations to focus on their digital products and services, including digital customer experiences. In this webinar, High-Velocity IT will be introduced, covering good practices and mental models, all from a practitioner's perspective.
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About the Speaker
Scott Fabel
Scott Fabel has over twenty-five years of diversified work experience, which includes a heavy emphasis on corporate training and service delivery. Courses include Project Management, Business Analysis, ITIL, Service Desk, and ServiceNow (Fundamentals, ITSM, PPM, and System Administration Advanced). He currently works as a Sr. Training Consultant. In this role, he provides technical-skills training, business-skills training, and professional-skills training to his employer’s associates and clients.