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The ABCs of ITIL 4

The ABCs of ITIL 4

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  • PDUs: 1 Ways of Working
  • Focus Area: Continuous Status Monitoring
  • Duration: 0hr 53min
ITIL 4 has been around since 2019 but many practitioners are still uncertain about what has changed. In this webinar, we will get you up to speed!
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About the Speaker

Scott Fabel

Scott Fabel has over twenty-five years of diversified work experience, which includes a heavy emphasis on corporate training and service delivery. Courses include Project Management, Business Analysis, ITIL, Service Desk, and ServiceNow (Fundamentals, ITSM, PPM, and System Administration Advanced). He currently works as a Sr. Training Consultant. In this role, he provides technical-skills training, business-skills training, and professional-skills training to his employer’s associates and clients.