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Where are the ITIL 4 Processes?

Where are the ITIL 4 Processes?

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  • PDUs:
    1 Ways of Working
  • Focus Area: Continuous Status Monitoring
  • Duration:
    0hr 51min
In this webinar, participants will get a high-level breakdown of the 34 ITIL 4 Practices broken down into General Management Practices, Service Management Practices, and Technical Management Practices.
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About the Speaker

Scott Fabel

Scott Fabel has over twenty-five years of diversified work experience, which includes a heavy emphasis on corporate training and service delivery. Courses include Project Management, Business Analysis, ITIL, Service Desk, and ServiceNow (Fundamentals, ITSM, PPM, and System Administration Advanced). He currently works as a Sr. Training Consultant. In this role, he provides technical-skills training, business-skills training, and professional-skills training to his employer’s associates and clients.